Leaving your website company: what you keep

Most companies that build and host a small company's website keep the site itself when you leave. What you can usually take is the domain, your text and photos, and sometimes the files. Notice runs from none to 30 days, and some contracts still charge for the months that are left. Below is what eight of them say in their own terms and help pages, checked on September 24, 2026.

Eight companies side by side

Company	Commitment	Leaving early	The site after you leave	Your domain
Thryv	Subscription periods set in your order	Notice 30 days before the next period; it ends when that period ends	Taken down; can be restored within 60 business days	Released if it was yours before Thryv; their URL team moves it
Hibu	Month to month; 12 months if you pay the design fee monthly	$99 to $449 before 12 months, by package	Service ends; saving your content is on you	A domain Hibu provides is registered to Hibu; transfer on request
Scorpion	Initial term, typically 12 months	Not stated in their FAQ	Files and content handed over; rebuilt elsewhere	Yours, per their FAQ
Townsquare Interactive	Initial term from your order, then month to month	Not before the initial term; its fees stay due	No rights in the site or design; it stops	Moved to a new host on request when you cancel
180 Sites	24-month payment plan	50% of the remaining balance; the site is terminated	WordPress files once all 24 months are paid	Not stated on their pages
Topline Pro	Month to month	No fee	You lose the design	Yours
Rebolt	No long-term contract	No fee	Can't be exported; content and images are yours	Yours
Wix	Your Wix plan	Not a service contract	Runs only on Wix; it can't move	Transferable; 60-day lock after changes

Moving without losing calls

Find your end date and the notice rule.
A notice that misses the window can cost a month, or a year.
Get the domain answered in writing.
Who is the registered owner, and how it moves. Everything else can be rebuilt; the domain can't.
Put your own phone number back.
If the number on your site or Google listing is a tracking number from the company, replace it before anything else.
Save what's yours while you can log in.
Text, photos and form submissions.
Build the new site on a preview address.
Check it on a phone before anything switches.
Point the domain to the new site.
Then update the website link on your Google listing.
Give notice the way the contract asks.
By phone, email or letter, and keep the confirmation.

Want the move done for you?

Send me your site and the company it's with. I'll write back what the new site would take and what it costs, before you give notice to anyone.

Get the move priced

Sogrox isn't connected to any company on this page. The facts come from each company's own terms and help pages, linked on each company's page, and were checked on September 24, 2026. Terms change and differ between agreement versions; the order you signed is what counts. This is practical information, not legal advice.

Spotted something out of date? Write to igor@sogrox.com.