Leaving Thryv: what happens to your website

When you cancel Thryv, the account comes down and the Thryv website goes with it; the site can stay live for up to 30 days after you cancel. Notice is due at least 30 days before your next subscription period, and the cancellation takes effect when that next period ends, not on the day you ask. If the domain was yours before Thryv, their website terms say they release it along with your content.

What Thryv's own pages say

Notice: At least 30 days before your next subscription period.Source: Thryv Terms and Conditions, October 2022, section 6
When it ends: When the next subscription period after your notice runs out.Source: Thryv Terms and Conditions, October 2022, section 6
Refunds: A full refund only within 3 days of purchase. After that, none, unless the terms say otherwise.Source: Thryv Terms and Conditions, October 2022, section 6
The website: Taken down with the account. Thryv can bring it back within 60 business days with your content intact.Source: Thryv help: Frequently Asked Questions
How long it stays up: Up to 30 days after you cancel. You can ask for it to come down sooner.Source: Thryv help: Websites Dashboard
Your domain: You can't transfer it yourself inside Thryv; their URL Management team handles it, at 844-339-4574. If the domain was yours to begin with, they release it with your content, but not content they licensed from others.Source: Thryv help: Websites Dashboard; Thryv Website Terms and Conditions, November 2021

What's different about Thryv

Of the eight companies in this guide, Thryv is the only one whose terms put the end date a full subscription period after your notice. If your period is a month, that means one more month. If your order runs by the year, a notice that misses the window can cost another year.

Before you give notice

Find the subscription period on your Thryv order, monthly or yearly. It decides what a late notice costs.
Call the URL Management team and ask who the domain is registered to and what they need to release it.
Copy your text and photos, and export your contacts and invoices, while you can still log in.
Have the new site ready before the old one comes down, so the domain switches in one step.

What to ask Thryv's URL Management team

Call 844-339-4574 before you give notice. Three questions, in this order:

1) Who is listed as the owner (registrant) of my domain, [yourdomain.com]?
2) If the domain was mine before Thryv, what do you need from me to release it along with my website content?
3) My subscription period ends on [date]. If I give notice today, on what date does my Thryv website come down?

How Thryv compares

Notice: the longest here, 30 days before the next period and then that whole period; Townsquare asks for the day before billing, Topline Pro and Rebolt for none. The site: taken down, as with most of the eight. The domain: released only if it was yours before Thryv, where Scorpion, Topline Pro and Rebolt say it's yours regardless.

Have the move done

Moving off Thryv? Send me your site. I'll write back what a new one would take and what it costs, before you give notice.

Get the move priced

Other companies

Checked on September 24, 2026. Sogrox isn't connected to Thryv. Terms change and differ between agreement versions; the order you signed is what counts. This is practical information, not legal advice. Spotted something out of date? Write to igor@sogrox.com.

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