Leaving Topline Pro: the domain stays, the design doesn't

Topline Pro is month to month, with no contract to wait out. When you cancel, the domain is still yours, but you lose access to the website design; their help center says that's because they built the first site for free, with no design fee. You cancel by text, phone or email with their support.

What Topline Pro's own pages say

Contract: Month to month. Cancel any time.Source: Topline Pro: Pricing
The website: You lose access to the design when you cancel.Source: Topline Pro help: What if I want to cancel my subscription?
Your domain: Still yours after you cancel.Source: Topline Pro help: What if I want to cancel my subscription?
How to cancel: Text or call support at 857-365-6868, or email them.Source: Topline Pro help: What if I want to cancel my subscription?
Domain setup: They connect a domain you already have, or get you a new one.Source: Topline Pro: Construction and contracting

What's different about Topline Pro

On paper, Topline Pro is among the easiest to leave here: no term and no fee. What stays behind is the site itself. The move is a rebuild, but the domain comes with you.

Before you give notice

If Topline Pro got the domain for you, find out where it's registered and get that login.
Copy the text and photos from every page you want to keep.
If you used their app for bookings or customers, export that list.
Have the new site ready, point the domain to it, then cancel.

What to send Topline Pro

Ask before you cancel, while support still has your account open.

To: Topline Pro supportSubject: Before I cancel: domain and customer list

Hello,

I plan to cancel my subscription. Before I do, please tell me:
1) where my domain [yourdomain.com] is registered, and how I get the login for it;
2) how to export my customer list and job history from the app.

Thank you,
[your name], [business name]

How Topline Pro compares

Contract: month to month, like Rebolt; the others run terms from 12 to 24 months or by subscription period. The site: stays with them, as at six of the other seven. The domain: yours, as at Scorpion and Rebolt.

Have the move done

Moving off Topline Pro? Send me your site. I'll write back what a new one would take and what it costs, before you cancel.

Get the move priced

Other companies

Checked on September 24, 2026. Sogrox isn't connected to Topline Pro. Terms change and differ between agreement versions; the order you signed is what counts. This is practical information, not legal advice. Spotted something out of date? Write to igor@sogrox.com.

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